Hole House Troubleshooting
Select which problem from the options below best fits your situation
GDrive Fixes - Soon
windows - fixes
Microsoft Defender SmartScreen (Blue Window)
If you get this window show up when trying to open Hole House it is totally normal. All you need to click is more info and then Run Anyway. Once you have done that you won't need to do it again.
Failed To Load Mono
This is normally to do with the Hole House ZIP not extracting properly. Please delete the folder and re extract the ZIP file and it should open correctly.
Hole House v0.1 File Name
This is not a bug so don't worry. I just called the game Hole House v0.1 at the start and now can't change it. The actual version number will be in the Folder Name and on the Main Menu in the bottom left.
Error While Downloading
Make sure you are downloading it from HERE and if the download stops half way through try keeping the Itch page open while it downloads. If it still doesn't work please message me on the Hole House Discord
Extracting Error : Path Too Long
This is quite an easy thing to fix, basically one of the files in the folder is to far away from your C: Drive. There are a few ways you can fix this but the easiest would be to extract the folder in either your desktop or download folder (Not within any other folder while its in these places. However there are some other options.
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Extract the file in either C:\Users\[User Name]\Downloads or C:\Users\Default\Desktop or C:\Users\username\Desktop
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Extract it in your users folder.
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Use either WinRAR or 7Zip to extract if you still can't do it.
These are all the Errors i have for the Window's Versions of Hole House so far, if you find any more please let me know.
Mac - fixes
Hole House Can't Be Opened - If you get a message that says Hole House can't be opened because apple cannot check it for software, this is very normal and happens to me. You need to go to your settings > Security And Privacy > General > An option should be there to Open Anyway. If there is no option try opening the Game again while in your settings.
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Application Is Damaged - If you get this error it might mean you haven't downloaded the game correctly or there has been an error while downloading. Please make sure you are downloading the game from the Hole House Itch Page and it should work just fine.
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This is all the Errors i have for the Mac Versions of Hole House so far, if you find any more please let me know.
Linux - fixes
I don't have any error's for the Linux version of Hole House but if you find any let me know and i'll try and get them solved and added here.
Android / Apk - fixes
Unknown App
If you get this message shop up after clicking install there should be a drop down to show more. After clicking this you should be able to install Hole House. Once thats done it won't ask you again.
App Not Installed "Hole House"
For this error you ca watch This YouTube Video or follow these steps. Goole Play > Play Protect > Turn It Off. Next Go To Your Phone Setting's > App Management > App List > 3 Buttons In Top Right Corner > Show System (If It Says Hide System You Already Have It Selected) > Find Package Installer > Storage Usage > Clear Data
If it still doesn't work after doing this please let me know.
Android Cannot/Trouble Parsing Package
To fix this you need to delete the APK you installed (Not the app from your home screen) > Restart your phone > ReDownload the app making sure you're downloading from the browser and not an app. Re Run the APK and it should install/update
This App Was Built For An Older Version
For this you just need to click the "More Details" button and there should be an option to install it
App Isn't Compatible With Your Phone
This is due to your phone either being too new or too old for the version you have downloaded.
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If your phone is newer, download the version with [Android] at the end
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If your phone is older, download the version with [Android 32Bit] at the end.
App Wont Download/Install
Please try Re Downloading Hole House as this will normally fix the issue, again if it doesn't let me know an i will work out another fix.​​​
These are all the Errors i have for the Android Versions of Hole House so far, if you find any more please let me know.
mega download fixes
How To Download Through Mega - Don't Use A VPN
On PC/Laptop if you have selected the main folder you will see all the downloads for the different devices, you should then double click your device and it should start downloading. If not you can click the 3 dots on the right of your file and click download. If you have already selected your device you will get taken to the mega download for your device and you should click the download button in the bottom right
DO NOT Click the save to Mega button as this will not download it to your device
If you are on android this will work in much the same way but the screen might look different. When you click the link you will get a message saying "Continue In Browser" or "Open In App". Select the "Continue In Browser" option. You will then will be able to select your device and in the bottom right of the corner should be a download button. See Below
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After doing this the download should start. If it doesn't there are more fixes below
If you have the Mega App and after clicking the link it automatically takes you to the app then this will work in a similar way. if you select the device you want and then select open it should start the download right to your device. You may need to allow some permissions but if you have already used the Mega App you've probably already done this. See Below
Download Doesn't Start / Download Limit
If the download doesn't start or you get a message similar to the one below this is probably because you are using a VPN or have already downloaded stuff from Mega today.
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Mega places a download limit for every 24h per IP Address so if you are using a VPN it is likely that someone else has already used that limit.
File Too Large For Your Browser
If you get this message you might be using a browser that doesn't allow downloads over a certain amount. I think Firefox might do this but not 100% sure. It is recommended that you use Chrome if you have it as it will work the best
gofile download fixes
How To Download Through GoFile - Don't Use A VPN
This will work pretty much the same as Mega. You will select the device you want and click download and the download should start. It will be downloaded to which ever folder you have set for your download to go. By default this will be just be your devices "downloads" folder
Download Doesn't Start / Need To Wait
If it says that too many people have downloaded recently and you need to wait or the download just doesn't start. This is probably because you are using a VPN. Please turn it off and try again and it should be fine. GoFile will limit how many people on the same network can download from them in a day.
If there are any more bugs you come across please let me know and i can get it fixed and add them here. You can contact me at the bottom of the page
Official Hole House Links
