Hole House
Troubleshooting

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Hole House Troubleshooting

if you have problems opening the game or downloading it please read below

Windows Fix

windows - fixes

Microsoft Defender SmartScreen (Blue Window)

If you get this window show up when trying to open Hole House it is totally normal. All you need to click is more info and then Run Anyway. Once you have done that you won't need to do it again.

Failed To Load Mono

This is normally to do with the Hole House ZIP not extracting properly. Please delete the folder and re extract the ZIP file and it should open correctly.

Hole House v0.1 File Name

This is not a bug so don't worry. I just called the game Hole House v0.1 at the start and now can't change it. The actual version number will be in the Folder Name and on the Main Menu in the bottom left.

Error While Downloading

Make sure you are downloading it from HERE and if the download stops half way through try keeping the Itch page open while it downloads. If it still doesn't work please message me on the Hole House Discord

Extracting Error : Path Too Long

This is quite an easy thing to fix, basically one of the files in the folder is to far away from your C: Drive. There are a few ways you can fix this but the easiest would be to extract the folder in either your desktop or download folder (Not within any other folder while its in these places. However there are some other options.

Extract the file in either C:\Users\[User Name]\Downloads or C:\Users\Default\Desktop or C:\Users\username\Desktop
Extract it in your users folder.
Use either WinRAR or 7Zip to extract if you still can't do it.

These are all the Errors i have for the Window's Versions of Hole House so far, if you find any more please let me know.

Mac Fix

Mac - fixes

Hole House Can't Be Opened - If you get a message that says Hole House can't be opened because apple cannot check it for software, this is very normal and happens to me. You need to go to your settings > Security And Privacy > General > An option should be there to Open Anyway. If there is no option try opening the Game again while in your settings.

Application Is Damaged - If you get this error it might mean you haven't downloaded the game correctly or there has been an error while downloading. Please make sure you are downloading the game from the Hole House Itch Page and it should work just fine.

This is all the Errors i have for the Mac Versions of Hole House so far, if you find any more please let me know.

Linux Fix

Linux - fixes

I don't have any error's for the Linux version of Hole House but if you find any let me know and i'll try and get them solved and added here.

Android Fix

Android / Apk - fixes

Unknown App

If you get this message shop up after clicking install there should be a drop down to show more. After clicking this you should be able to install Hole House. Once thats done it won't ask you again.

App Not Installed "Hole House"

For this error you ca watch This YouTube Video or follow these steps. Goole Play > Play Protect > Turn It Off. Next Go To Your Phone Setting's > App Management > App List > 3 Buttons In Top Right Corner > Show System (If It Says Hide System You Already Have It Selected) > Find Package Installer > Storage Usage > Clear Data

If it still doesn't work after doing this please let me know.

Android Cannot/Trouble Parsing Package

To fix this you need to delete the APK you installed (Not the app from your home screen) > Restart your phone > ReDownload the app making sure you're downloading from the browser and not an app. Re Run the APK and it should install/update